Returns & Exchanges Policy
We want you to travel with confidence, which is why we offer a 30-day return policy on all unused luggage and cabin bags. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Bag
Place the unused item back in its original box, ensuring all protective materials and tags are intact to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point; your refund will be processed within 5-7 business days of receipt.