Returns & Exchanges Policy

We want you to travel with confidence, which is why we offer a 30-day return policy on all unused luggage and cabin bags. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Bag

    Place the unused item back in its original box, ensuring all protective materials and tags are intact to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Take your package to the nearest authorized drop-off point; your refund will be processed within 5-7 business days of receipt.